Fiery Production Solutions

Fiery Command WorkStation 5 Frequently Asked Questions

Which Fiery® servers are supported by Fiery Command WorkStation® 5 (CWS5)? How do I know if my Fiery is supported?

CWS 5 supports Fiery System 6 and later versions. To confirm your Fiery Server system version, check on the link: http://www.efi.com//CWS5/Supported-Printers/.

How are the connected Fiery servers sorted in the Server list?

All connected servers are sorted alphabetically by server name on top. All disconnected servers are sorted alphabetically by server name below the connected servers.

Can I manage all the files for all the connected servers from a single interface on CWS5?

The new user interface on CWS5 simplifies the printing experience by managing multiple jobs from multiple Fiery servers in the one window, which is different from past CWS versions.

CWS5 also offers the server list to manage the status of multiple Fierys in a single interface and the Search feature to find jobs on any of the connected Fiery Servers.

What are all of the Fiery server status color indicators (e.g., green = all go and red = an error)? Are there any other colors stating status?

1. Gray: Not Connected:
2. Red=Error condition: See Errors and Alerts:
3. Green=Connected, No errors:
4. Light and dark green stripped (actively processing or printing jobs)
5. No other colors

Paper Choices for the trays displays a locked symbol, what does this signify?

Certain print engines have the option to lock certain Paper Catalog entries, so they can be used but not edited in CWS5. Those locked Paper Catalog entries can only be edited on the print engine.

What formats can be dragged and dropped into the queues with CWS5?

CWS5 does not prohibit the user from dragging and dropping files based on file type. Unsupported file types are not processed by the Fiery server, however.

CWS4 displayed a FreeForm tab. Where is the FreeForm Tab in CWS5?

The list of FreeForm™ Masters has been consolidated in the Resources/variable data printing (VDP) section of the Device Center. Previews of FreeForm Masters are only available from another job’s VDP tab of the Job Properties.

Is Acrobat® required to preview PDF files?

No, Acrobat is only required to preview PS files or to provide advanced page level editing.

When I use booklet maker now, will it staple and fold, or do I still need to go to finishing tab and select staple and fold (e.g., what are Booklet Maker 3 and 4 differences?)?

Booklet Maker is only a page layout and imposition tool, so you still need to go to Job Properties to select Folding and Finishing options based on your device.

What are the default CWS5 preferences for units of measure and scaling?

The default units of measure are inches and scaling = 100%.

Are there any differences between the Config Page and the Setup Summary?

We designed the Setup Summary to match the Config Page, but on a per product basis, there may be some items on the Config Page that are not in Setup Summary.

What is the Print Server Setup Summary?

The Print Server Setup Summary lists the settings in effect for the current setup. You can print or save a Setup Summary file for each print server that you are connected to. This feature is especially useful if you are managing multiple print servers and want to keep track of any changes made in feature, Print Server Set.

CWS4 supported printing the Fiery Config Page and did not offer a save as option. In CWS5, can I save the Fiery Setup Summary information?

Yes, this option is available. Follow the steps below to save the Fiery Setup Summary information.

1. Go to Device Center > General > Setup Summary.
2. Connect to the desired print server. 3. Click on Device Center > General > Setup Summary or Choose Go > Device Center > Setup Summary.
3. Click Save As.
4. Click PDF or Plain Text for the export file type.
5. Type the file name location, or click the browse button to specify a file name and file location.
6. Get a file that is saved with Print Server Setup Summary information sent to the location you specified.

What are the minimum requirements to run CWS5?

Fiery System Requirements
Fiery System 6 or higher
Client Station (Minimum)
Mac OS
- Processor: PowerPC® G5 or multicore Intel® processor
- Mac OS X v10.4.9 and 10.5
- 1 GB of RAM or more recommended
- 3 GB of available hard-drive space
- 17" monitor, 16-bit color, 1,024x768 resolution

Windows
- Pentium 4, 1 GHz or faster processor
- Microsoft® Windows® XP or Windows Vista®
- 1 GB of RAM or more recommended
- 3 GB of available hard-drive space
- 17" monitor, 16-bit color, 1,024x768 resolution

Can I run SeeQuence Suite applications without CWS5?

No, SeeQuence Suite is a Fiery document preparation solution, and CWS5 is required in order to operate it. SeeQuence Suite applications are launched within the CWS5 interface.

I'm currently using CWS4. Can I use SeeQuence Suite on CWS4?

No, SeeQuence Suite only works with CWS5.

Is the new SeeQuence Impose and SeeQuence Compose free to a CWS4 customer who already has Impose and Compose licenses?

Yes, if a customer already owns Impose or Compose licenses, the update to SeeQuence Impose and/or SeeQuence Compose is free. If a customer owns Impose and Compose licenses, the update to the new SeeQuence Suite is free too.

With the introduction of SeeQuence Suite, are the existing Impose/Compose options obsolete?

No, the existing Impose/Compose options are not obsolete. SeeQuence Impose and SeeQuence Compose are the CWS5 implementations of Impose and Compose. The license that enables Impose and Compose in CWS4 can be used to enable SeeQuence Impose and SeeQuence Compose in CWS5.

When I connect to a Fiery running Fiery System 6 and to a Fiery running Fiery System 8 from within the same CWS5, can I use the full features of SeeQuence Suite with a job on the System 6 Fiery?

Yes, but only if that functionality is supported on that specific Fiery.

Where in CWS5 can I launch the demo mode of SeeQuence Suite?

SeeQuence Suite launches in a demo mode in the same manner as in Command WorkStation 4 when there is no attached dongle to the system.

If I update CWS4 and Impose to CWS5, do I need Acrobat 9 to run my Impose dongle?

No, SeeQuence Suite options support the standard and professional versions of Acrobat 7, 8 and 9 on Windows®.

Is my current Impose or Compose dongle supported on CWS5?

Yes, these versions are supported on Windows and Macintosh® platforms.

Where are the SeeQuence Suite templates stored?

They are stored at Windows: Program Files\Fiery\Applications3\Common Files\EFI.
Macintosh: Users\(username)\Documents\Impose\template\
Additionally, you can move the templates back and forth between Windows and Mac versions.

What versions of Acrobat are supported with SeeQuence Suite options?

The following versions are supported: Windows: Acrobat 7, 8 and 9, Standard and Professional and Macintosh: Acrobat 8 and 9, Professional.

What file formats can be dragged and dropped into Compose?

You can drag and drop PS (if Acrobat is installed) and PDF files into Compose.

Are the current USB dongles supported on CWS5 in Windows and Mac?

Yes, existing dongles are supported in Windows and Macintosh.

Now that SeeQuence Impose and Compose can run on a Mac client, does it require a new version of Acrobat and PitStop?

Mac users with Impose and Compose licenses are now be able to experience all the same workflow and options that the PC users have for years. However, if the Mac user wants to open a PS file in SeeQuence, the Mac user needs to supply his or her own copy of Acrobat 8 or 9, Professional, and if the user wants PitStop functionality, he or she must own a copy of PitStop as well.

Do I need to get SeeQuence in order to preview pre-RIP jobs with CWS5?

In CWS4, the Preview feature for pre-RIP jobs requires the client to have a copy of Impose or Compose. In CWS5, the preview feature for pre-RIP jobs does NOT require a SeeQuence Impose or SeeQuence Compose license. This free preview feature gives a simplex 1-up read-only preview of the job and does not reflect job property settings. With a SeeQuence Compose or SeeQuence Impose client license, the SeeQuence preview reflects the job property settings such as media and layout settings. The SeeQuence preview feature does not require a client copy of Acrobat to preview PDF files, but it does require a client copy of Acrobat to preview and distill PS files.

Do Booklet Maker settings integrate with SeeQuence Impose?

Yes, the Reader View and the sheet level preview panel in SeeQuence Impose display the Booklet Maker settings previously selected in the Fiery Driver or Job Properties.

Is Acrobat 9.x used with CWS4.x supported?

Yes, EFI™ has tested Acrobat 9.x to the version of CWS 4.7

What are the minimum requirements to run SeeQuence Suite applications?

System Requirements
Fiery System 6 or higher (Please see table addendum for the list of Fiery servers supporting CWS5.)
Fiery Command WorkStation v5.0 or higher.
Client Station (Minimum)
Mac OS
- Processor: PowerPC® G5 or multicore Intel® processor
- Mac OS X v10.4.9 and 10.5
- 1 GB of RAM or more recommended
- 5 GB of available hard-drive space - 17" monitor, 16-bit color, 1,024x768 resolution
- Adobe Acrobat 7 or higher
- Enfocus PitStop Professional compatible with the above Adobe Acrobat version

Windows
- Pentium 4, 1 GHz or faster processor
- Microsoft Windows XP or Windows Vista®
- 1 GB of RAM or more recommended
- 5 GB of available hard-drive space
- 17" monitor, 16-bit color, 1,024x768 resolution
- Adobe Acrobat 7 or higher
- Enfocus PitStop Professional compatible with the above Adobe Acrobat version

What is included in the SeeQuence Suite kits?

The SeeQuence Suite kit contents include:
- Fiery Command WorkStation 5 User software (for Windows and Mac).
- Adobe Acrobat 9.1 Pro (for Windows and Mac).
- Enfocus PitStop Edit 8 (for Windows and Mac).
- Fiery SeeQuence Suite Dongle
The SeeQuence Compose kit contents include:
- Fiery Command WorkStation 5 User software (for Windows and Mac).
- Adobe Acrobat 9.1 Pro (for Windows and Mac).
- Enfocus PitStop Edit 8 (for Windows and Mac).
- Fiery SeeQuence Compose Dongle
The SeeQuence Impose kit contents include:
- Fiery Command WorkStation 5 User software (for Windows and Mac).
- Adobe Acrobat 9.1 Pro (for Windows and Mac).
- Enfocus PitStop Edit 8 (for Windows and Mac).
- Fiery SeeQuence Impose Dongle.